Service Pricing

We do our best to provide the best rates available to our customers. The following are our computer repair and service pricing

Computer Service and Repair Rates

Computer repair is just an hourly rate it doesn’t cover parts and software charges.

In – Shop Hourly Rate (aka Bench Rate) – $100.00 per hour

We do have special rates for many common in-shop services including hard disk replacement or virus removal.

On-Site Your Location – $125.00 per hour + trip charges

Diagnostic Charges

We charge $50.00 deposit for diagnosis of problem computers in our shop. If you choose to move forward with a repair or upgrade, we waive the diagnostic charge and apply the deposit to your total bill. Computer repair and service pricing on all on-site visits have a $62.50 minimum.

Trip Charges

Within Taylors Falls, Minnesota or Forest Lake, Minnesota:

  • $7.50 Trip Charge
  • All on-site calls have a $62.50 minimum
  • Once a diagnosis is made we can generally quote you a price for the complete repair

Calls outside of service area radius:

  • $1.20 per mile – Round Trip
  • Service Plan Clients – $.90 per mile – Round Trip

After hours calls:

  • In-home calls by appointment – Standard Rates
  • After hours emergency calls standard charge for service + $25.00 per hour
  • Holiday emergency service standard charge for service + $50.00 per hour

If you have a problem give us a call, many times we can help you over the phone! We now offer remote support.

Seem to always have a problem or you want to just get tech help the easy way?

Check out our service plans.

Prices are current of 4/8/2019 but are subject to change without notice.


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The Bitworks, Inc accepts Mastercard, Visa, Discover, and AMEX
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  • Forest Lake Location:
  • 1500 Lake Street South, Suite 103
  • Forest Lake, MN 55025
  • (click for driving directions)
  • Toll-Free:  (855) 365-3225
  • Phone:       (651) 964-4441
  • Fax:            (651) 967-0816
Hours: 9:00 AM to 6:00 PM M-F
ESET authorized partner teal
We Support these Organizations:
Forest Lake Rotary Club
Forest Lake Rotary Club