Product Management

Product Management

Our team helps you choose whether an on-premise or off-premise is the best option for your business. Managing your products like Exchange, SharePoint, CRM programs, SQL applications, or email management.

On-Premise Exchange

With your email hosted onsite, your company has complete control of your environment. The Bitworks team can help configure your back up solution, size of user mailboxes, and control of your mail-flow through your email security solution.

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SharePoint

This is a web-based collaborative platform that integrates with Microsoft Office offered on both on-premise and online via Microsoft’s secure cloud. Allows a company’s teams to share information seemingly with each other company-wide.

Customer-Relationship Management (CRM)

CRM is an approach to manage a companies interaction with current and potential customers. It’s software can cover a broad set of applications designed to help businesses manage interactions with customers to automate sales. Some examples of CRM programs include:

  • Salesforce
  • SugarCRM
  • Really Simple Systems
  • NetSuite CRM
  • Zoho
  • Hubspot
  • Freshsales
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SQL Management

  • Monitoring of all critical services
  • Administrating security access, including passwords and schema
  • Proactive maintenance tuning to assist clients and application access
  • Releasing upgrades and prerequisite patching as needed

Email Management

Considered the most popular form of business communication. The Bitworks is available to support whatever software is applicable. Our staff can assist you with setting up alerts, rules, filters, cleanup and sort, archive or delete old emails clogging up your inboxes or setup forwarding options as needed.

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  • Forest Lake Location:
  • 1500 Lake Street South, Suite 103
  • Forest Lake, MN 55025
  • (Driving Directions)
  • Toll-Free:  (855) 365-3225
  • Phone:       (651) 964-4441
Hours: 9:00 AM to 6:00 PM M-F
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