Reliable user management, license oversight, and security monitoring for small businesses using Microsoft 365.
Microsoft 365 is critical to daily operations — but without proper oversight, it can introduce unnecessary risk and confusion. Our Microsoft 365 Basic Support plan provides professional administration and baseline security monitoring without overcomplicating your environment.
Who This Plan is Designed For
- Small businesses using Microsoft 365 for email and collaboration
- Organizations that want secure, professional user management
- Teams that need MFA enforcement and visibility into security alerts
- Clients who do not need backups or advanced security controls
What's Included
User & License Management
- User onboarding and offboarding
- License assignment and cleanup
- Shared mailboxes, aliases, and forwarding
Identity & Access Support
- Multi-Factor Authentication (MFA) setup assistance
- MFA reset and recovery support
- Microsoft-recommended access practices
Security Monitoring & Alerts
- Ongoing monitoring via SaaS Alerts
- Detection of risky sign-ins and admin changes
- Visibility into suspicious mailbox activity
Email & Domain Hygiene
- SPF, DKIM, and DMARC verification
- Identification of misconfigurations
- Guidance when corrections are needed
License Optimization
- Annual usage review
- Identification of unused or underutilized licenses
- Cost-control recommendations