Reliable IT That Just Works
Essential coverage for small businesses who need dependable IT—without enterprise complexity.
Core IT Support
Gets Windows patched and insures day to day operation.
Basic Security
Internet security and ransomware protection.
Cloud Backup
Up to 500GB of backup per machine
Local Helpdesk
Providing day to day support for all of your Windows and operational questions.
What's Included
Help Desk & Day to Day Support
- Fast, friendly support via phone, email and remote session
- in-shop labor covered (you pay for parts)
- Onsite labor available at standard rates
Security Monitoring & Protection
- Endpoint protection for viruses, malware, and ransomware
- Security settings adjusted for evolving threats
- Browser & network protection
Cloud Backup & Recovery
- 500GB per workstation (expandable)
- File restoration assistance & crash recovery
- Backup monitoring & support
Monitoring, Updates & Asset Management
- 24/7 System health monitoring
- Automated patching (Windows & 3rd party apps)
- Asset and Warranty Tracking
Documentation & User Enablement
- Access to knowledge bas & password manager
- IT best-practice and training reminders
Planning Tools & Policy Library
- Templates for disaster recovery, continuity, and policies
Optional Add-Ons / Upgrades
Microsoft 365 Enhanced Support
- Fast, friendly support via phone, email and remote session
- in-shop labor covered (you pay for parts)
- Onsite labor available at standard rates
Cybersecurity Protection Suite
- Endpoint protection for viruses, malware, and ransomware
- Security settings adjusted for evolving threats
- Browser & network protection
Server & Network Add-Ons
- 500GB per workstation (expandable)
- File restoration assistance & crash recovery
- Backup monitoring & support
DNS Hosting & Domain Management
- Fast, friendly support via phone, email and remote session
- in-shop labor covered (you pay for parts)
- Onsite labor available at standard rates
Compliance Readiness
- Endpoint protection for viruses, malware, and ransomware
- Security settings adjusted for evolving threats
- Browser & network protection