A practical look at business maturity, technology risk, and the point where “call us when it breaks” stops being enough. Most companies do not change IT support models because everything is going wonderfully. They change because something starts to feel different. At first, it usually is not dramatic. A workstation...
The FTC Safeguards Rule for Title Companies: What ‘Compliance’ Looks Like in Real Life
The Quick Version If you’re a title company handling consumer financial information (which… you are), the FTC Safeguards Rule isn’t something you “get to later.” It’s a set of compliance expectations for how you manage risk, protect data, and prove you’re doing it.And here’s the part most firms miss: this...
The Day Nothing Worked (And No One Knew Why)
It started small. Someone couldn’t log into email. Then the accounting system froze. Then the phones started acting strange. Within an hour, half the office was standing in doorways asking the same question: “Is IT working on it?” The uncomfortable answer? There wasn’t a clear “it.” There were tools. There were vendors. There were passwords written down somewhere. There were good...
What IT Compliance Standards Should Professional Services Firms Follow (PCI-DSS, SOC 2, CIS Controls) — and How Do You Get Compliant?
Professional services firms don’t need to comply with every security framework—but they do need a defensible baseline. For most firms with 10–25 employees, that baseline is the CIS Critical Security Controls, with additional standards like PCI-DSS or SOC 2 applying only in specific situations. In practice, most firms can reach...